Welcome to Canadian Pizza! We are delighted to serve you the finest vegetarian pizzas and dishes made from fresh, high-quality ingredients. By accessing or using our services, including ordering online, dining in, or using any of our offerings, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or any services provided by Canadian Pizza.
1.1. These Terms & Conditions apply to all customers who use Canadian Pizza's website, mobile app, or place an order for dine-in, takeout, or delivery. By accessing or using our services, you accept and agree to comply with these Terms.
1.2. Canadian Pizza reserves the right to change, modify, or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms regularly.
2.1. Online Ordering: When placing an order through our website, or any third-party food delivery platform, you must provide accurate, complete, and current information, including your delivery address, contact number, and payment details.
2.2. Order Confirmation: Once you place an order, we will send an order confirmation to the provided email or phone number. An order is considered accepted once we confirm it.
2.3. Payment: All orders must be paid for at the time of purchase. We accept multiple payment methods, including credit/debit cards, net banking, UPI Payments and cash on delivery (COD), depending on the order platform. Payment must be completed in full before delivery or pickup.
2.4. Prices: All prices are listed in Indian Rupees (INR) and include applicable taxes. Prices may change without prior notice.
2.5. Refunds and Cancellations: Please refer to our Refund Policy for details on how cancellations and refunds are processed.
3.1. Delivery Service: We provide delivery services to select areas within Punjab. Delivery timeframes are approximate and may vary depending on factors such as location, weather, and traffic conditions. While we make every effort to deliver orders on time, Canadian Pizza is not responsible for delays caused by factors beyond our control.
3.2. Delivery Charges: Delivery charges may apply depending on your location. These charges will be clearly communicated before completing the order.
3.3. Incorrect Information: If incorrect or incomplete information is provided for the delivery (e.g., wrong address, wrong contact details), Canadian Pizza will not be liable for non-delivery or delays. It is the customer’s responsibility to ensure that the information provided is accurate.
3.4. Pickup: If you choose the pickup option, you are responsible for picking up your order at the time specified in your order confirmation. Canadian Pizza will not be responsible for any delay if the order is not collected on time.
4.1. Vegetarian Food: All products offered by Canadian Pizza are 100% vegetarian. We do not use meat or animal-based products in any of our menu items. However, cross-contamination may occur in our kitchen, and we cannot guarantee complete elimination of traces of non-vegetarian items.
4.2. Food Allergies: If you have any food allergies or dietary restrictions, it is your responsibility to inform us before placing an order. While we take precautions to avoid cross-contamination, we cannot guarantee that any dish is entirely free of allergens.
4.3. Food Quality: We take great care to ensure the quality and freshness of our food. If you have any concerns regarding the quality of your food, please contact us immediately, and we will address the issue based on our Refund Policy.
5.1. Content Ownership: All content on the Canadian Pizza website, including text, images, logos, trademarks, graphics, and other materials, are the property of Canadian Pizza or its licensors and are protected by copyright, trademark, and other intellectual property laws.
5.2. Website Use: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not copy, distribute, modify, or use the content from the website for any other purpose without our explicit written consent.
5.3. User Conduct: By using our website, you agree not to:
6.1. Privacy Policy: Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.
6.2. Third-Party Links: Our website may contain links to third-party websites. Canadian Pizza is not responsible for the content, practices, or privacy policies of those websites. Please review the terms and privacy policies of any third-party websites you visit.
7.1. Limitation of Liability: To the fullest extent permitted by law, Canadian Pizza will not be liable for any damages arising from:
7.2. Act of God: We are not responsible for delays or failures in performance caused by events beyond our control, including, but not limited to, natural disasters, pandemics, strikes, government actions, or other unforeseen events.
8.1. Governing Law: These Terms & Conditions are governed by the laws of India. Any dispute arising out of or relating to these Terms will be resolved under the jurisdiction of the courts located in Punjab, India.
8.2. Dispute Resolution: In case of any disputes, we encourage you to contact our customer support team. If the issue remains unresolved, we will attempt to resolve the dispute through arbitration or other alternative dispute resolution methods.
9.1. We value your feedback and are committed to providing excellent customer service. If you have any concerns or complaints regarding your order, experience, or food quality, please reach out to us at:
Phone: +91-99148-71715
Email: canadianpizza.cp@gmail.com
We will work to resolve your issue as quickly and efficiently as possible.
By using our services or making a purchase from Canadian Pizza, you acknowledge and agree to these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or place an order.
Thank you for choosing Canadian Pizza!
We are dedicated to providing you with the best vegetarian pizzas and an enjoyable dining experience.